Privacy Policy

Alpine Air Heating and Cooling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a service quote
• Schedule a service appointment
• Call or email us directly

This information may include:

• Your name
• Email address
• Phone number
• Service address
• Details about your HVAC service needs

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and provide HVAC services
• Send appointment confirmations and reminders
• Follow up on completed services
• Send occasional updates about our services (with your consent)
• Improve our website and customer service

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., email services), who are bound by confidentiality agreements
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: (613) 363-9011
• Email: Alpineairhvacservices@gmail.com
• Location: Williamsburg, ON, Canada